How New Zealand's Fonterra knows everyone across its global supply chain

By Allan Tan | Jun 9, 2009

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To be successful, the world's largest dairy ingredients exporter must have 100% visibility of any order across its global supply chain every time. New Zealand-based Fonterra used Business Activity Monitoring (BAM) technology built around Software AG's webMethods suite and answers just one question: "where is my order?". This paper describes how Fonterra went about using business process management to create a purpose-built solution that tracks information flow throughout the supply chain, as well as the business benefits gained by using the Software AG webMethods suite.

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