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IP Communications: Creating a Transcontinental Customer Lifeline

IP Communications: Creating a Transcontinental Customer Lifeline

Tags:
  Epicenter Technologies  IP service  VOIP
 

By verizonbusiness | Jan 29, 2010

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Indian company Epicenter Technologies who provides customer care services, collections and telemarketing to its customers around the world, implemented Verizon Business managed Private IP service. The service would provide both voice and data running over the MPLS-based global network. The company also adopted other new technologies including VoIP calling and conferencing services.

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