Previously the sales agent for Australia's leading fibre broadband carrier, Uecomm, used spreadsheets to record, track and manage all sales opportunities. This was labor intensive and ineffective in helping management understand sales trends for the company. This lack of visibility is compounded by staff churn which affect sales cycles. Uecomm evaluated several CRM solutons based on set-up costs, security, ease of use, stability and scalability. Today, salesforce.com has become integral to Uecomm's operations.
Hyro Asia uses information stored in Oracle CRM On Demand to better promote the organization to customers and software developers, help improve the work environment, and identify and get closer to its top performing accounts.