Singapore’s decision makers and IT managers are actively pushing for pervasive business intelligence usage across the organization, finds a new survey.
The Microsoft Singapore BI Survey 2011’s findings revealed that a majority of IT managers and executives (75%) agree that business intelligence (BI) is one of their top IT priorities in 2012, and a resounding 97% of respondents felt that BI tools should be used pervasively across the organization.
As Singaporean businesses experience sharper economic cycles in recent years, agility and the requirement for real time business insights have become over-riding principles. The need for BI also stems from the ongoing explosion of data across corporate functions. IT Managers polled in the survey said that investments towards BI tools should help with financial performance insights. This was followed closely by resource management insights. Ranked third in IT Managers’ desired ROI for BI tools is the ability for BI tools to drive business agility.
However, the survey showed that BI is typically under-utilized in Singapore, with only 3% of respondents saying that it is adopted across their entire organization. 85% of respondents said that BI tools are used in less than half of the workforce organization-wide. When used, these BI tools are largely for operational reporting purposes (35%), followed by Ad-hoc reporting purposes (20%) and Key Performance Indicators (KPI) & event-driven BI (20%).
The survey found that factors that hinder pervasive BI usage are largely people and processes rather than technological challenges. The most common hindrance pointed out by respondents include the ability of end-users in communicating their BI requirements to IT department. Another common hindrance cited is the lack of BI-trained business users.
Managed self-service BI model is a necessary evolution towards pervasive BI, where knowledge workers have instant access to business insights at strategic, tactical or even operational levels. Importantly, a managed self-service BI path frees up the IT department’s resources, where IT workers can be focused on more strategic projects or priorities. 54% of respondents polled said that they are already taking steps towards managed self-service BI. Only 6% of respondents disagree that BI is moving towards a managed self-service model in their organizations.
Microsoft delivers business intelligence solutions through productivity and collaboration platforms, Microsoft Office and Microsoft Sharepoint, along with management tools built for IT professionals on SQL Server.
The upcoming SQL Server 2012, will deliver breakthrough insights with managed self-service data exploration and stunning interactive data visualizations capabilities for end-users, unlocking new insights with pervasive data discovery across the organization.
SQL Server 2012, a cloud-ready information platform will enable organisations to build solutions and extend data across on-premises and public cloud backed by mission critical confidence. SQL Server 2012 is expected to be launched in first half of 2012.
“The findings from this survey highlight that there are still steps to take on the journey towards self-service BI model, and there is a strong desire from IT professionals and decision makers to accelerate that change. BI is without a doubt, a top priority for businesses in 2012, and how enterprises react to this trend will impact the way knowledge workers perform their jobs with efficiency in the future,” said John Fernandes, Director of Marketing & Operations, Microsoft Singapore.