Enterprises from emerging economies adopt IBM cloud to drive growth and expansion

IBM has announced that two organizations from emerging economies have selected IBM cloud to drive business expansion, enable growth, and offer new customer services. The organizations are TienPhnong Bank of Vietnam and Surfline Communications of Ghana.

Cloud computing has emerged as a key enabler for business transformation. According to industry reports the global cloud revenue will cross US$ 250 billion by 2015, with a double digit annual growth. Organizations across the world are adopting cloud to usher in operational agility, improve efficiency, and reduce costs. Cloud is helping organizations simplify their complex and non-productive IT operations and equip them with a scalable technology environment that can support business growth objectives.

“The adoption of cloud computing has increased manifold in emerging economies and the momentum is expected to continue. Today, the clients are looking for enterprise-level, higher value cloud that can help them fundamentally change the way business is done. IBM, with its strong cloud portfolio, is helping clients – of all sizes and from across industries – transform their businesses and succeed in an increasingly complex business environment,” said Justin Gatlin, Director – Cloud Services, Global Technology Services, IBM Growth Markets Unit.

Cloud computing to drive fast growth

TienPhong Commercial Joint Stock Bank (TienPhong Bank), one of the leading banks in Vietnam, is using IBM cloud solutions and IBM IT infrastructure to expand its business operations, drive growth, and deliver a variety of new customer services. TienPhong Bank has been using IBM’s cloud solutions since 2011 for financial and banking services, especially in its core banking upgrade, mobile applications, e-banking services and other testing operations. As a result of using IBM cloud capabilities to deliver improved service to its clients TienPhong Bank saw a 50 percent increase in the number of customers in less than one year. The bank is continuing to improve and streamline operations to further drive this growth.

“As a young bank, driving fast growth and offering superior customer services are critical for TienPhnog Bank’s success. With no legacy technology, we realized that cloud computing perfectly suits our requirements of building an agile and robust infrastructure that can be easily scaled as needed. The move to cloud environments built by IBM has turned out to be a key decision behind the present and future growth of the bank and is enabling us to transform our services for our clients overall,” said Bui Quang Cuong, Head of IT at TienPhong Bank.

Cloud computing to optimize costs and improve operational efficiency

A newly established Ghanaian telecommunications service provider Surfline Communications has selected IBM cloud platform to help expand mobile data services in the country and across western Africa. Issued its license to provide broadband wireless access and related services by Ghana’s National Communications Authority (NCA) in February 2013, the company will rely on the IBM platform to efficiently deploy its operations and support its entire IT infrastructure. The IBM cloud solution will help Surfline optimize its technology costs, improve operational efficiency, achieve better return on investments and ensure excellent service delivery to the emergent and largely unfilled data services needs of Ghana’s businesses, government agencies, professional communities, and residential users.

“We selected IBM’s Tivoli Storage Management and Smart Cloud Monitoring solutions because it offered us the best value in terms of our immediate and long term technology infrastructure requirements,” said Osei Badu-Nkansah, Surfline’s Chief Information Officer (CIO). “IBM has provided a high performance vertical and horizontal scalable technology platform ready to support both the current and projected future computing needs.”