Fujitsu and Microsoft collaborate for artificial intelligence

Fujitsu Limited and Microsoft Corporation have announced their agreement to collaborate in the field of artificial intelligence. The two companies are entering into this agreement to jointly build new solutions that transform the ways people work.

Based on Microsoft 365, Microsoft’s integrated cloud service, these new solutions will combine the insights and experience Fujitsu has accumulated through the internal and external deployments of its Global Communication Platform, together with Fujitsu’s AI technology, Fujitsu Human Centric AI Zinrai, and Microsoft AI platform services on Microsoft Azure. They aim to make these new solutions available in the Japanese market from the second quarter of 2018 (April to June), and then to roll them out globally thereafter.

Collaboration Background

Since entering a global alliance in the field of corporate solutions in 2002, Fujitsu and Microsoft have expanded the scope of collaboration in line with a changing market, including in such areas as the cloud and IoT for manufacturing. Since 2015, the two companies have been building a strong collaboration in the field of work-style transformation, with Fujitsu, through technical assistance from Microsoft, deploying a globally unified communications platform based on Office 365 for its approximately 160,000 employees. It then began using the knowledge and experience gained from that internal deployment to make its Global Communications Platform available to about 1.5 million customers in Japan.

Now, as the movement to increase productivity using rapidly advancing digital technology gains traction globally, Fujitsu and Microsoft have agreed to further expand the framework of their collaboration, jointly building and launching solutions that further transform the ways people work by using the two companies’ services and AI technologies.

Collaboration Overview

Fujitsu and Microsoft will jointly build new solutions that further transform the ways people work by combining a myriad of big data accumulated by companies, including Microsoft 365 data on Microsoft Graph, with services such as Human Centric AI Zinrai, Fujitsu’s AI technology, as well as Microsoft AI platform services on Microsoft Azure, and Microsoft 365.

Moreover, the two companies will conduct internal trials of the jointly built solutions in several countries, accumulating knowledge and experience to enhance quality and deployment. The solutions will then be made available in the Japanese market beginning between April and June 2018 through Fujitsu Cloud Service K5 and Microsoft Azure. They will then be rolled out globally.

Customer Value from the Jointly Built Solutions

1. Focus on creative work, generating high added value

Big data generated through use of Microsoft 365 is aggregated through Microsoft Graph, and Microsoft MyAnalytics and Microsoft Workplace Analytics(3), etc. visualize the usage status of email and calendars, which had in the past lacked visibility. Zinrai AI technology distinguishes the importance and priority of tasks mentioned in the body of an email, and encourages users to perform important tasks. This helps users quickly handle high priority tasks, enabling them to focus on creative work, such as idea generation, which can lead to higher added value.