Study highlights the business need for greater collaboration between IT managers and CIOs

IT and IT’s ability to successfully adopt significant new technologies is critical to long-term business success, according to a study released by SolarWinds, a provider of IT performance management software

The results of the IT Trends Report 2015: Business at the Speed of IT also highlights the need to empower IT to overcome the challenge of delivering on the promise of these technologies and potential business impact in today’s increasingly hybrid environments.

While almost all IT professionals surveyed said adopting significant new technologies is important, many cited barriers to successful adoption that have resulted in achieving mixed results, such as inability to convince decision makers of the need/benefit of new technology adoption (54 percent) and inability to prove ROI (43 percent)—two key areas they also identified as top needs to feel more empowered.

“These findings highlight the vital role that IT and technology now play for today’s businesses. Businesses can only progress and perform as quickly as IT enables them to—it’s business at the speed of IT,” said Suaad Sait, executive vice president, products and markets, SolarWinds.

“Empowering IT—especially to successfully adopt and implement new technologies quickly—should be a top priority for every organization. This will become more important as we move further into the hybrid cloud era. The cloud offers tremendous opportunity to streamline business and reduce costs, yet, as the study finds, one in two organizations have migrated less than 25 percent of their infrastructure and just over 10 percent have not migrated anything. IT must be given the resources they need to make this transition. Otherwise their businesses may stagnate.”

Key Findings

IT and IT’s ability to successfully adopt significant new technologies is critical to long-term business success. The new measures of IT performance are not just availability, reliability and uptime—but also business productivity, growth and profitability. However, barriers and challenges, including, for some, business leadership, continue to stall adoption and therefore business impact.

Nearly all—96 percent—of IT professionals who responded to the survey indicated that adopting significant new technologies is at least somewhat important to their organization’s long-term success; of those, 48 percent said it is important and another 24 percent said it is extremely important.

Inability to convince decision makers of the need and/or benefit ranked as the top barrier to adopting those significant new technologies, followed by inability to prove ROI and a shortage of IT personnel to implement and/or manage the technology, respectively.

While 66 percent of survey-takers indicated they view their organizations’ CIO as an enabler in adopting significant new technologies, nearly one-fifth said their CIO is either a barrier or uninvolved.

Without empowering IT to effectively overcome these barriers, organizations struggle to achieve expected results from technology adoption within anticipated timeframes, and to ensure overall business-critical technology performance.

Nearly half of IT professionals surveyed said it took longer than anticipated—25 percent said much longer—for the last significant new technology their organization adopted to start impacting business and/or end-user efficiency.

Less than half of the survey-takers said their organizations’ last adoption of a significant new technology achieved expected return on investment within the projected timeframe; while more than one-third said it took longer than expected—17 percent of those said it took much longer.