Asia's Source for Enterprise Network Knowledge

Thursday, March 21st, 2019

Dimension Data

CX disconnect in an 'experience economy' is putting businesses at risk

CX disconnect in an ‘experience economy’ is putting businesses at risk

Organisations need to address a “customer experience disconnect” that could cost a loss in business or put their business at risk in competitive markets where consumer loyalty is critical.

Agoda partners with Dimension Data to enhance customer experience

Agoda partners with Dimension Data to enhance customer experience

Agoda is working with  Dimension Data to implement Genesys PureEngage, an omnichannel platform to enhance Agoda users’ customer experience.

Dimension Data launches annual 'Tech Trends' forecast for 2019

ZTE introduces LoRa-based smart meters

The often referenced but rarely accomplished transformation projects will start coming to life thanks to the maturity of game-changing technologies.

An inside look into today's cybersecurity landscape businesses

Neville Burdan, Director, Cybersecurity at Dimension Data

Amidst growing investments in cybersecurity and innovation in handling cyberattacks, it is important to note that attackers too are getting more and more sophisticated.

The importance of application security in a multi-cloud environment

F5 Networks' Gabriel Breeman and Dimension Data's Matthew Gyde discuss why enterprises need to secure their applications when embarking on a multi-cloud strategy.

The intrinsic value of security partnerships

F5 Networks' Gabriel Breeman and Dimension Data's Matthew Gyde detail how partnerships within the security industry can benefit enterprises.

Dimension Data adopts Cisco Umbrella in its cybersecurity strategy

First iOS trojan exploiting Apple DRM design flaws infects any iOS device

The decision to incorporate Cisco Umbrella follows the company’s firsthand experience protecting its own 28,000 employees and addresses its clients’ requirement to support an increasingly mobile workforce.

Technologies that will reshape digital business in 2018

ZTE introduces LoRa-based smart meters

Blockchain, together with artificial intelligence, machine learning, robotics, and virtual and augmented reality, have the potential to deliver disruptive outcomes and reshape digital business in 2018, according to the list of top IT predictions for 2018 published by Dimension Data.

A six-point framework for ransomware defense

A six-point framework for ransomware defense

A six-point framework for organizations to adopt to defend against a ransomware attack.

AI, analytics accelerate digital workplace transformation: study

AI, analytics accelerate digital workplace transformation: study

While artificial intelligence (AI) technology is still in its infancy, it is sufficiently advanced to be working its way into companies in the form of virtual assistants, and, in certain industries such as banking, virtual tellers and virtual advisors.