Asia's Source for Enterprise Network Knowledge

Thursday, May 23rd, 2019

Plantronics

Polycom introduces new Open SIP phones and supporting cloud Service in Singapore

VVX Series Business IP Phones

The phones meet the budget and communication needs of any business while being simple to administer and upgrade throughout their entire lifecycle, according to Polycom.

Only 40% of employees say their home devices integrate easily with work tools

News

According to a global Oxford Economics study, workers are expected to be connected to the office all the time--but only 40 percent say the devices they use at home integrate seamlessly with their work tools.

Plantronics unveils audio device management service

Products

Plantronics says IT and contact center managers can now gain insights from voice interactions, turning the headset into a data aggregation tool by using analytics to improve collaboration and customer service at the point of interaction.

Partner ecosystem takes the guesswork out of Skype for Business Enterprise Voice deployments

News

Sonus Networks, Inc. has announced a partnership with Plantronics, Nectar and Numonix to ensure full interoperability of each companies’ Microsoft Skype for Business supported network devices.

Plantronics announces new addition to Voyager Legend family

Plantronics has announced the Voyager Legend CS, the latest addition to the company’s Voyager headset line.

Designed to provide wireless mobility and improved productivity for virtual collaboration both in and out of the office, the Voyager Legend CS headset system blends all the features of the Voyager family -precisely tuned audio, advanced noise cancellation, Smart Sensor
technology, and intuitive voice enabled controls - with connectivity for both the mobile phone and desk phone.

Build a private social network that employees will actually use

NASA could land humans on the moon and put exploratory rovers on Mars, but in the last three years, the agency just couldn't find a way to build an internal social network that would encourage its employees to collaborate.

'Presence' the key to effective unified communications

Just like a good search engine works better for you when it knows things about you and your context - to provide you with the most relevant information and links you need - so does good communications in a call center environment make customers come back again and again. This the analogy Ken Kannappan, CEO of Plantronics, uses to explain the importance of a good unified communications (UC) solution.